Troubleshooting

Citrix XenApp - Cannot Contact the Citrix Server: Unable to connect...

Error: Citrix XenApp - Cannot Contact the Citrix Server: Unable to connect to the remote server URL 'http://id6081-cvad/Citrix/senhasegurasf/PNAgent/config.xml'. The remote server URL may not be entered correctly or the remote server may be down. Would you like to re-enter the server URL?

Solution: Verify the connection between the Citrix Bridge Server and Citrix Store. You can try to use the IP address instead of the store hostname. For example: http://192.168.0.100/Citrix/senhasegurasf/PNAgent/config.xml

The remote desktop server encountered an error and has...

Error: The remote desktop server encountered an error and has closed the connection. Please try again or contact your system administrator.

Solution: Verify if the Docker container is running: sudo docker ps. If not, start it using the following command sudo docker start xrdp-citrix-senhasegura-image_0.9.5-8

Cannot transfer files

Error: The option to transfer files is not working.

Solution: Verify if you have instaled the Fuse module in the Bridge Server Linux. If you have insalled the Fuse module, verify if it is running lsmod | grep fuse or start it modprobe fuse.