Session logs and videos
Applying security policies and delivering optimized access to operators are important steps in the operation. But traceability, speed and decision-making based on operations data are the differentials that enhance the business.
All proxies technologies are recorded next to the raw protocol. All data sent by users, and data received by users, are recorded. This way, user inputs, clipboards area, file transfer, mouse movement, glyphs, metadata, and all other communication abstraction layers can be identified and recorded as is, if the native protocol supports its interaction.
Unlike other solutions on the market, senhasegura does not perform image-format screenshots, or real-time rendering of MP4 videos or other media formats. The real protocol persistence guarantees a true and optimized copy of the session. Downtimes are recorded using a timestamp of 4bytes per second, unlike screenshots that would consume far more resources. Recording in native protocol format already takes into consideration the protocol's native compression format.
We will now see how senhasegura helps auditors to evaluate sessions in a most effective and efficiently way leveraging all our session management capabilities.
Remote sessions logs
Through the PAM ➔ Access control ➔ Remote sessions menu you have access to proxy sessions. Both the sessions that are running and the sessions already finished.
In the ongoing session record actions you have access to the following operations:
Live Stream: Live tracking of the running session. This action is only available if the configuration applied to the session allows recording;
Drop session: Possibility to immediately interrupt the session;
Lock / Release interactivity: Blocks or releases user interactivity in the session. This block can be performed from within the Live Stream.
In the finished sessions you will have the following operations:
Session logs: Details of access and logged events. On this screen it is possible to perform an export in CSV of the details;
Video Session: Possibility to play the session by recording the protocol. This action is only available if the configuration applied to the session allows recording;
Possibility to export the video in MP4 format for an external audit;
You can view a series of session information such as session user, source IP, Credential, protocol, session ID and session start and end.
For all records, regardless of state, you have the following operations:
Prevent purge: Prohibit automatic session purge;
Configure session auditors: Forward an e-mail message to a platform user for them to audit the session. This session will be available in the Access control ➔ Sessions for audit menu. This feature will be better explained into section proxy-auditoria at page proxy-auditoria in this same manual.
Session Logs
To view remote session logs, from the list of remote sessions, click Session Logs. In this screen you can view a series of session information such as session user, source IP, Credential, protocol, session ID and session start, end and time.
Beside that is registered the users that had access the session's log and the ones that played the session's video, like the image access-0007.
To export session logs, click Export Data.